Welcome to Blue Tulip Design! We specialize in unique wedding invitations and other special event stationery. We are located in Zeeland, Michigan.
Policies
Here's the nuts and bolts about ordering from Blue Tulip Design. We like everyone to feel confidant and comfortable when working with us! Please regard these policies as contract details. If you need clarification or have a specific question, please don't hesitate to ask. By placing an order with our shop, you are indicating that you have read and agree with these policies.
WHAT'S INCLUDED
Each invite set comes with the invite, rsvp, and 1 envelope for each. Some sets include an accessory card- if one is included, it will be mentioned in the listing. If it is not mentioned, it is not included, tho it may be pictured to show you what it looks like. Accessory cards start at $.30 depending on size, paper and black/color print. Outer envelopes (3rd envelopes) are an available upgrade. Envelope printing is available. Done in black, each return address is $.25. Guests’ addresses can be printed for $1.00. Print all 3 for $1.30 per set. Guest addresses must be sent in 1 Excel file, with headings for name, address, city/state/zip. Please write the names as you would like them printed, such as “Mr. and Mrs. Smith” etc. If including children’s names, or names of a guest that you would like printed below the first line, please include them in a separate column after the parent’s/first guest's names.
All layered invitations are completely assembled. Assembly includes adhering the layers, ribbons, tabs on pocketfolds as applicable. Assembly does not include putting the finished invites in the envelopes, or placing the accessory cards behind ribbons or in pocketfolds as applicable. These are services which can be added on. You will receive carefully packaged finished invites, and separately wrapped rsvps, other cards if applicable, and envelopes. For information on how to stuff the envelopes, as well as important postage information, please check out this site: http://weddings.weddingchannel.com/wedding-planning-ideas/wedding-invitations/articles/mastering-the-art-of-mailing-invitations.aspx .
WHAT'S INCLUDED
Each invite set comes with the invite, rsvp, and 1 envelope for each. Some sets include an accessory card- if one is included, it will be mentioned in the listing. If it is not mentioned, it is not included, tho it may be pictured to show you what it looks like. Accessory cards start at $.30 depending on size, paper and black/color print. Outer envelopes (3rd envelopes) are an available upgrade. Envelope printing is available. Done in black, each return address is $.25. Guests’ addresses can be printed for $1.00. Print all 3 for $1.30 per set. Guest addresses must be sent in 1 Excel file, with headings for name, address, city/state/zip. Please write the names as you would like them printed, such as “Mr. and Mrs. Smith” etc. If including children’s names, or names of a guest that you would like printed below the first line, please include them in a separate column after the parent’s/first guest's names.
All layered invitations are completely assembled. Assembly includes adhering the layers, ribbons, tabs on pocketfolds as applicable. Assembly does not include putting the finished invites in the envelopes, or placing the accessory cards behind ribbons or in pocketfolds as applicable. These are services which can be added on. You will receive carefully packaged finished invites, and separately wrapped rsvps, other cards if applicable, and envelopes. For information on how to stuff the envelopes, as well as important postage information, please check out this site: http://weddings.weddingchannel.com/wedding-planning-ideas/wedding-invitations/articles/mastering-the-art-of-mailing-invitations.aspx .
Each order includes up to 3 rounds of revisions. Additional rounds of revisions may incur a $5 fee, so please make your choices carefully. Revisions necessary for typos or mistakes on my part are not counted in your total.
FINDING YOUR COST
To find the cost of your order of 91 invites or more, just multiply the listing price by your quantity. If you are ordering 150 or more, deduct 10% of the total from your final price for a quantity discount. If your order is 50-90, add $.25 to the listing price and then multiply by your quantity. For orders less than 50, please convo me for pricing. You can order in any quantity you'd like, but please contact us for accurate pricing first. Orders placed without prior contact may be cancelled.
HOW TO ORDER
SAMPLES
SAMPLES
You are welcome to order samples of almost all of the invites with no obligation to place further orders. Please contact us if you would like one! Samples are almost always able to have the colors/papers customized to your choices, but will be sent with generic wording. Samples are crafted between orders, and can take up to 2.5 weeks to recieve. If the colors/papers you are interested in are not in stock, they will be ordered. This does not change the price, but adds 10 days to the time frame. Some papers/ribbons may not be available on a piecemeal basis. If this affects your choices, I can send you digital samples, swatches if available, or use the closest colors available.
ORDERS
ORDERS
If you are interested in placing an order, just contact us with the design you are interested in, your quantity needed, and how you would like it customized (papers,colors, fonts etc.). We will send you digital samplers of the relevant available choices to choose from. You don’t have to know the exact font you would like, we can send you a font sampler with other choices. A directive such as “more fancy, more grunge-y, more casual” or something like that is helpful! Please scroll down to the bottom for custom order details.
Please order slightly more invitations than you think you will need, to accommodate keepsakes and last-minute additions to your guest list. :) It is always less expensive to add invites to the initial order, than to add them on after it is completed. If you require extra invitations to be run after your first order is finished, you may be charged up to triple the invite cost for set-up costs and if more supplies have to be ordered.
If you are ordering something that MUST match something else, please provide me a physical sample of that item so that we may match it as well as possible. We will email you pictures of potential matches next to your swatch. Please understand that computer monitors vary, and if you choose to email a sample, we cannot guarantee an exact match. Also, keep in mind that exact matches are sometimes impossible, due to the nature of paper variations, ribbon dye lots, etc. We will always do our best to make them as close as possible!
When you have made your color/paper choices, we will make a reserved listing for you in our shop and send you the link. Upon purchase of it, your papers and supplies will be ordered. Please send over your wording within 48-72 hours of purchase in an email to Bluetulipdesign@ yahoo.com. We will then format your invite and send you digital proofs to approve. Nothing is printed without your approval, so no need to worry about unpleasant surprises. Please review the proofs carefully, as once the design is approved for print we are not responsible for errors/typos thereafter.
When we have an approved design, the cards will be printed, crafted, and shipped priority mail to you. If in the US, they will be sent with signature confirmation, and will need to be signed for. If the postman misses you, they will leave a note and you can pick them up at the PO. At your preference, they can be shipped without signature confirmation, but Blue Tulip Design will not be responsible for orders that do not arrive. Please understand that signature confirmation is meant to protect you and your investment, as well as us, from any miss-deliveries. We do ship internationally, please convo for prices as they vary for different locations and order sizes.
Orders over $300 can be split into 2 payments if you prefer. The second will be due before any printing of your order commences, usually about 2 weeks after the order is placed.
WHEN TO ORDER
Completion times can vary. We order our supplies unique to each order to reduce overhead costs, and to ensure that the dye lots and papers are consistent for your order. For invites, I appreciate 8 weeks to accommodate any delays, revisions and shipping. For programs, 5-6 weeks is best. During peak/busy times (especially January thru May) we can be booked up to 2.5 months in advance, so starting early is advised! And while rush orders can almost always be accommodated, there are some supplies that cannot be ordered last-minute. If you are in doubt, please ask!
If your order has a definite deadline, you will be responsible to provide me with your paper color choices at least 5 weeks before the due date, and your wording no later than 4 weeks. This is to avoid last-minute rushes and allow a buffer of time for revisions and crafting. It's better to have your order done right than hurried and risk a mistake being made! If we have not received your color choices by 4 weeks, and your wording by 3, you will be charged a minimum rush fee of $40. *This rush fee does not expedite shipping, only production. If you require large amounts of papers to be rush ordered, the fees could be higher due to supplier's rush fees or upgraded shipping. These stipulations are subject to change; i.e. during peak/heavily booked times, you may be notified that you must have your wording and choices set earlier than this.
Deadlines may be compromised occasionally by backordered supplies, shipping delays, and other things out of my control. If this happens, we can supply you with a list of alternative options, and will work with you to find a solution. We will do everything in our power to get you a product that you are happy with!
WHEN IT'S ALL DONE
If you love your item, we would love your positive feedback, possibly to be used on our site. Reviews on sites like the Knot, Wedding Wire and others are also greatly appreciated! If you are NOT happy with your item once it arrives, please contact me and we will figure out how to remedy the situation. Your satisfaction is very important to us!
Please order slightly more invitations than you think you will need, to accommodate keepsakes and last-minute additions to your guest list. :) It is always less expensive to add invites to the initial order, than to add them on after it is completed. If you require extra invitations to be run after your first order is finished, you may be charged up to triple the invite cost for set-up costs and if more supplies have to be ordered.
If you are ordering something that MUST match something else, please provide me a physical sample of that item so that we may match it as well as possible. We will email you pictures of potential matches next to your swatch. Please understand that computer monitors vary, and if you choose to email a sample, we cannot guarantee an exact match. Also, keep in mind that exact matches are sometimes impossible, due to the nature of paper variations, ribbon dye lots, etc. We will always do our best to make them as close as possible!
When you have made your color/paper choices, we will make a reserved listing for you in our shop and send you the link. Upon purchase of it, your papers and supplies will be ordered. Please send over your wording within 48-72 hours of purchase in an email to Bluetulipdesign@ yahoo.com. We will then format your invite and send you digital proofs to approve. Nothing is printed without your approval, so no need to worry about unpleasant surprises. Please review the proofs carefully, as once the design is approved for print we are not responsible for errors/typos thereafter.
When we have an approved design, the cards will be printed, crafted, and shipped priority mail to you. If in the US, they will be sent with signature confirmation, and will need to be signed for. If the postman misses you, they will leave a note and you can pick them up at the PO. At your preference, they can be shipped without signature confirmation, but Blue Tulip Design will not be responsible for orders that do not arrive. Please understand that signature confirmation is meant to protect you and your investment, as well as us, from any miss-deliveries. We do ship internationally, please convo for prices as they vary for different locations and order sizes.
Orders over $300 can be split into 2 payments if you prefer. The second will be due before any printing of your order commences, usually about 2 weeks after the order is placed.
WHEN TO ORDER
Completion times can vary. We order our supplies unique to each order to reduce overhead costs, and to ensure that the dye lots and papers are consistent for your order. For invites, I appreciate 8 weeks to accommodate any delays, revisions and shipping. For programs, 5-6 weeks is best. During peak/busy times (especially January thru May) we can be booked up to 2.5 months in advance, so starting early is advised! And while rush orders can almost always be accommodated, there are some supplies that cannot be ordered last-minute. If you are in doubt, please ask!
If your order has a definite deadline, you will be responsible to provide me with your paper color choices at least 5 weeks before the due date, and your wording no later than 4 weeks. This is to avoid last-minute rushes and allow a buffer of time for revisions and crafting. It's better to have your order done right than hurried and risk a mistake being made! If we have not received your color choices by 4 weeks, and your wording by 3, you will be charged a minimum rush fee of $40. *This rush fee does not expedite shipping, only production. If you require large amounts of papers to be rush ordered, the fees could be higher due to supplier's rush fees or upgraded shipping. These stipulations are subject to change; i.e. during peak/heavily booked times, you may be notified that you must have your wording and choices set earlier than this.
Deadlines may be compromised occasionally by backordered supplies, shipping delays, and other things out of my control. If this happens, we can supply you with a list of alternative options, and will work with you to find a solution. We will do everything in our power to get you a product that you are happy with!
WHEN IT'S ALL DONE
If you love your item, we would love your positive feedback, possibly to be used on our site. Reviews on sites like the Knot, Wedding Wire and others are also greatly appreciated! If you are NOT happy with your item once it arrives, please contact me and we will figure out how to remedy the situation. Your satisfaction is very important to us!
Occasionally mistakes happen and proofs with typos/errors recieve final approval and go to print. If this happens, the order cannot be remade free of charge. We will work with you to get you correct invitations, usually by printing/crafting/shipping your new order at a large discount. For any problems with an order, you may be required to return the incorrect order before receiving the new one.
Please check all orders when they arrive for accuracy, before adding anything on like postage. We will not reimburse for postage/embellishments in the event that you notice a mistake later on.
Each invitation is hand assembled. We take great care to make your invitations as perfect as possible, but occasionally small variations in spacing can occur due to the printing and hand assembly process. All printers can shift up to 1/16th of an inch during a run. Note that this small shift is hardly visible, and does not compromise the overall look of your invites!
CUSTOM DESIGNS
All designs are able to be customized. There is no fee for simple adjustments concerning colors, fonts.
To begin a fully custom design, there is a minimum $50 non-refundable design fee before work is begun. If the design is not to be exclusive, the design fee will be credited for orders over $300 when that order is placed. If the design is to be exclusive, the minimum design fee is $100 and is not credited towards your order. 4 revisions are included in design fees. Revisions are small-medium changes made to the first proof, not complete re-designs from scratch. Each revision thereafter, depending on complexity, may be subject to additional $20 fee. You are not obligated to order when the design process is complete, but all work/proof rights remain with Blue Tulip Design, unless other arrangements have been agreed upon before work starts. For example, if you are looking to have a digital file made that you will print yourself, please indicate this up front.
Each invitation is hand assembled. We take great care to make your invitations as perfect as possible, but occasionally small variations in spacing can occur due to the printing and hand assembly process. All printers can shift up to 1/16th of an inch during a run. Note that this small shift is hardly visible, and does not compromise the overall look of your invites!
CUSTOM DESIGNS
All designs are able to be customized. There is no fee for simple adjustments concerning colors, fonts.
To begin a fully custom design, there is a minimum $50 non-refundable design fee before work is begun. If the design is not to be exclusive, the design fee will be credited for orders over $300 when that order is placed. If the design is to be exclusive, the minimum design fee is $100 and is not credited towards your order. 4 revisions are included in design fees. Revisions are small-medium changes made to the first proof, not complete re-designs from scratch. Each revision thereafter, depending on complexity, may be subject to additional $20 fee. You are not obligated to order when the design process is complete, but all work/proof rights remain with Blue Tulip Design, unless other arrangements have been agreed upon before work starts. For example, if you are looking to have a digital file made that you will print yourself, please indicate this up front.
PAYMENT
Full payment of your order is expected at the time of the order. For orders over $300, you can choose to split the cost into 2 payments.
Michigan customers are subject to a 6% sales tax, sorry!
Michigan customers are subject to a 6% sales tax, sorry!
SHIPPING
All orders shipped priority mail. All orders over $100 carry insurance and are shipped with signature confirmation unless otherwise specified. We cannot be held responsible for shipping delays. Please allow enough time if your ordering falls around a busy postal time such as holidays.
If delays on your part result in the order being completed within 1 week of your deadline, and rush delivery is needed it will be your responsibility to pay the increased cost. If you decide not to upgrade to express shipping, choosing instead to remain with Priority Mail, we cannot guarantee your order will arrive by the deadline.
International Customers: We will gladly ship overseas to you! Please be aware that the invites will not be marked as "gifts", and you alone are responsible for any duty fees/taxes.
If delays on your part result in the order being completed within 1 week of your deadline, and rush delivery is needed it will be your responsibility to pay the increased cost. If you decide not to upgrade to express shipping, choosing instead to remain with Priority Mail, we cannot guarantee your order will arrive by the deadline.
International Customers: We will gladly ship overseas to you! Please be aware that the invites will not be marked as "gifts", and you alone are responsible for any duty fees/taxes.
REFUNDS & EXCHANGES
You are responsible for approving the final design before we begin production. Please review your proofs very carefully for typos or any other errors. It is recommended that you NOT proof from smart phones or any similar device. Printing the proofs off, and also having a second or third person with fresh eyes review them can help. We will not reprint orders free of charge if the error was in the approved proof.
I am happy to work with you to find a solution to the problem, such as discounting your replacement order. Neither you or we are perfect, and we will do whatever we can to fix it and make you happy, regardless of who made the error. That said, we cannot re-do orders completely free of charge if the error is not ours.
*Cancellation policy*
For orders over $100, you will have 72 hours to cancel after ordering to recieve a partial refund. The partial refund will vary, reflecting the costs of supplies I will have ordered that cannot be returned, any items already made, and your space on my calendar. The amount returned may be very little, so please regard placing an order very seriously.
Custom design fees are non-refundable.
© 2010 Blue Tulip Design | All Rights Reserved |
web design: Boutiquemama.com |
powered by: Pappashop